Scotland - Your Voice
Introduction to Communication.
Module 1 Introduction to Communication
Learn assertive communication, non-verbal communication and body language, active listening and the negative consequences of unsuccessful communication.
Unit 1 Introduction to Communication
Unit 2 What Is Communication?
Unit 3 On the Bus
Unit 4 We Do We Communicate?
Unit 5 The rules to good communication.
Unit 6 Good communication is vital to our wellbeing.
Unit 7 How do we communicate?
Unit 8 Non-Verbal Communication
Unit 9 Examples Body Language
Unit 10 Improving non-verbal communication skills
Unit 11 Tips for improving how we read nonverbal communication
Unit 12 Tips for improving how you deliver nonverbal communication
Unit 13 Listening Skills
Unit 14 What does it take to listen?
Unit 15 Active Listening
Unit 16 How to become an Active Listener
Unit 17 The Do's and Don't's of Active Listening
Unit 18 What do we communicate?
Unit 19 What is effective communication?
Unit 20 Barriers to communication
Unit 21 Give Yourself Time
Module 2 Communication styles 2
Learn the techniques of clear, effective and assertive communication
Unit 1 Communication Styles
Unit 2 More on Communication Styles
Unit 3 Case study: Four Errors when Communicating
Unit 4 What Communication Style is it? Sara and John
Unit 5 What Communication Style is it? Neala and Jillian
Unit 6 What Communication Style is it? Janice and Maria
Unit 7 What Communication Style is it? Bebhinn and Rachel
Unit 8 Assertive Communication (Clear and Direct Communication ):
Unit 9 Review: The four steps to assertive communication and getting what you want!
Unit 10 Tips for Communicating Assertively
Unit 11 More Tips to Improve Assertiveness
Unit 12 Good Communication Recap
Unit 13 Asking Questions & Types of Questions
Unit 14 Communication and Our Emotions
Unit 15 Staying calm under pressure
Unit 16 Tips for Dealing with Stress During Communication
Unit 17 Authentic Communication - Sheryl Sandberg (Optional)
Module 3 Anger and Feeling Depressed (Optional)
Negative consequences of unsuccessful communication: Anger and feeling depressed.
Unit 1 When things get in the way of communication - Managing Anger
Unit 2 What is anger?
Unit 3 Exercise: How Do I Cope with Anger?
Unit 4 The Stages of Anger
Unit 5 How does the emotion of anger affect the body?
Unit 6 The 4 core human emotions
Unit 7 The Volcano of Anger
Unit 8 Self-care vs Emergency Feelings - Changing our view of feelings
Unit 9 Self-care vs Emergency Feelings - Changing our view of feelings
Unit 10 Anger management strategies
Unit 11 Don’t be Pushy
Unit 12 Coping with feeling down
Unit 13 6 Tips to Beat Depression
Unit 14 Tip 1: Cultivate supportive relationships
Unit 15 Tip 2: Get moving
Unit 16 Tip 3: Challenge negative thinking
Unit 17 Tip 4: Do things that make you feel good
Unit 18 Tip 5 Develop a wellness toolbox
Unit 19 Tip 6: Eat a healthy, mood-boosting diet
Unit 20 Good communication is Never Impossible